Ascona beds

The head of the bed is made soft, but the materials from the category are below the baseboard. The head of the bed is upholstered with material with kinks, and if they even started to do it, then the factory should have understood that the material should last at least the warranty period. Cracks were already visible after about a year and a half. Then the material began to fall off in pieces. They wrote a complaint to Ascona, but the answer did not surprise- Up! Guys are late ... 18 months warranty.
In general, you yourself chose this material, as evidenced by your signature on the contract. As if the sellers in the store said that they say we are sheathed with this material, but it is bad, and even this one is bad and this one! Everything is presented for the purpose of boiling, and then the complaint department will somehow respond and you look again, everything is sewn-up and Ascona is swimming in the profits. In no case should you take a soft headboard!

Until it collapsed and seems to be not going to.

Upholstery and Ascona company.

Advantages:
Ergomotion bed idea is good and customer service is BEFORE you make money at the checkout, that's all!

Disadvantages:
- quality - price - customer attitude - customer fraud - lack of warranty
A comment:

I am the owner of Ergomotion 200 * 160 RU400Q59MAS-price 59815rub. with massage, mattress Sleep Prof Milan- price 49990 rub. and other accessories for a total amount of 151067r. КшД / 0679 from 09/22/13, prices in which differ from prices on the store’s receipt, which is also a violation. After the aforementioned foundation of the house was established for me, marriage was discovered, and now the bed does not work at all. Labels are in place, which Ascona does not like, because if the labels are torn off, they can refuse the guarantee!

I wrote the first claim immediately after the purchase, then one more and one more. Each time an expert came and took photographs and measurements, agreeing that this should not be so. "Ascona" positions itself as a company that gives on this basis an "exclusive" guarantee of 10 years.

In fact, it has passed from the moment of purchase (19-13 = 6 years), but the problem has not been resolved. The scheme by which they “decide” the warranty cases is simple: the customer writes a claim, waits and does not receive a result. and then the warranty ends!

Pret. 061616-2013 from 09/23/13 - denial of satisfaction;

Pret. 06176-13 of 10/11/13 - reported on pos. the decision by replacing the goods but there were no replacements, only unsubscribe. decision;

Pret. 07692-2013 - no response; Pret. 1066277-2019 dated 07/23/19 - no decision was made.

The base has stopped working, i.e. its main purpose is lost, respectively, this product has ceased to correspond to the purpose.

The basis is used by my 90-year-old grandmother, a participant in the Second World War. I have fulfilled all the conditions for the peaceful settlement of claims against Ascona Trading House and now I have enough reasons to file a lawsuit. A similar claim was written for Rospotrebnadzor with a request to accept my claim, conduct an audit and protect my rights.

This organization has long been in need of verification, since on the Internet you can find many negative reviews and complaints (similar to mine) to Ascona Trading House that they violate the Law of the Russian Federation “On the Protection of Software”.

Ergomotion bed idea is good and customer service is BEFORE you make money at the checkout, that's all!

Quality - price - attitude to the customer after payment for the goods - deception of customers - lack of warranty.

We ordered a bed and an Ascon mattress through the online store for the offer, waited for the required month and here it is, the bed was delivered. When assembling the bed, we found that there was not enough back wall. They began to call the help desk, where they accepted our complaint and politely asked us to wait, then after another week wait for the claim to be considered, after a week still wait more than a month.

The operators are different, but the answer is one, wait !!!!! The question is what are we waiting for? Maybe this is the company’s policy, not to meet its obligations. Money is paid, and how further the client received the order or not, no one cares.

Dear Ascona company representatives, give an answer to claim 805821.

Polite operators at the stage of conclusion of the contract.

I do not care about the client after paying the bill. The goods were not able to evaluate the quality due to a shortage.

I would not recommend anyone to buy this bed - in any case, for the money (more than 40,000 rubles!). It does not cost this money either in quality or in practicality. In the manufacturer’s commercials during the assembly, everything is cool, reliable and practical. In fact, this is not so!

In addition to the tool specified in the assembly instructions, I had to arm myself with a drill with a set of drills, a hammer and a famous mother (without it, at the stage of assembling this miracle, nowhere!). The quality of the prefabricated elements of the bed is very similar to the garage!

A wide selection of colors and materials - this is perhaps the only plus!

The upholstery of the sidewalls of the bed is not made with whole canvases, but consists of 3 stitched pieces of fabric. And this is when choosing one of the expensive types of upholstery (matting)! Fastening of upholstery materials is done with an ordinary furniture stapler and crooked hands! Brackets stand at random! The bed was taken with a lifting mechanism. So the laundry tray is located exactly on half the bed at the feet.

The pallet itself (a piece of unevenly cut though laminated plywood) rests on 11 flimsy corners, the attachment points of which are absolutely not marked out (suffer as you like) !!! How long they will last with the proposed method of fastening (one screw 3.5 to 6 mm) is not known to anyone. T-shaped rubber dampers with a leg diameter of 9.2 mm and 7.5 mm do not want to insert holes in the tightening corners in any way (I had to drill with a 9 mm drill).

You can’t look at the so-called legs without tears - these are a total of 11 plastic buttons with a diameter of 12-14 mm and a height of about 4-5 mm. How long they will last is also a mystery, but it can be said with certainty that if you have a relatively soft floor covering, for example even a very good linoleum, then dents on it will be guaranteed. In general, with such shortcomings, the red price of this bed, along with a mattress of 20-25 thousand and no more, and everything else is nothing more than a show off !!!

When choosing a bed, I did not want to have side panels. Just a base and a mattress. In Ascona there is such a Danae bed. The design is very simple, nothing more. The pillows on the head are removable, if they interfere, you can remove them, but we sleep with them. The quality is excellent. When they collected it, we examined all the connections, all the details, there’s nothing to dig into. Upholstery without tubercles and creases, i.e. aesthetically no complaints. Even in the store noted a large color selection, we have a swamp bed, and pillows are bluish with a white pattern.

Simplicity, quality, huge selection

Did not see

For a long time we were looking for a sleeping bed in our small apartment. I wanted to save a place, but also to maintain a healthy sleep. Mom advised to drive to Ascona. They bought a mattress there, sort of like there are sofas there. So they did. For a year now we have been enjoying a dream on a gray Karina couch. It’s comfortable and pleasant to fall, the anatomical mattress at the base is a godsend.

Good quality mattress

-

They came to Ascona for a mattress, but they also bought a sofa. Antares is a favorite place not only for guests. My husband and I often began to watch movies together. There used to be a terrible sofa in the room, if you sit down, you will fail. And now the armrests are comfortable, and there are headrests. Comfort at the highest level.

I liked everything very much

Not

Yes, an anatomical pillow is a luxury. But you definitely need to fork out for it and then the body will be grateful to you. Personally, I was convinced of this. Pillow Contur Pink, Ascona. Not only do the rollers hold the neck perfectly, but also the gel layer has a micromassage effect. Every time I go to bed and bastard from my pillow!

Very comfortable and high quality pillow.

The price is certainly not small, but it's worth it!

After the pillow, Spring Pillow found out what it would be like to wake up with a face not wrinkled. It is unrealistic to do it. The pillow perfectly supports the neck and head, no need to whip the pillow, it seems to be always on the rise) On the one hand, it’s amazing how they used to sleep on huge feather pillows, and didn’t complain. But with the advent of such anatomical pillows, I recommend purchasing them. Because the dream is getting stronger, I noticed by myself that in the morning you get up with a normal face in every sense, and the muscles of the shoulders and neck do not hurt, the morning becomes more cheerful.

Everything is super!

Not

As soon as we bought a new bed in Ascon, we immediately started to use it. Under the bed now things are far from essentials. There is a lot of space inside, even the tent fits with two sleeping bags. By the way, when the base rises, the mattress does not fly off the bed.

The bed itself is strong enough, does not stagger, details do not roll in, the headboard does not move away. Upholstery made with quality fabric, all corners are neatly fitted. The lifting mechanism is solid, no rods are inserted, it lowers and rises very smoothly. delivery and assembly were completely free

Good quality, reasonable price, free delivery and assembly

No cons found